Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.celestinajewellery.com
(the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device and browsing activity.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card details), email address, and phone number.
We refer to this as “Order Information.”
Please note: Celestina Jewellery does not store or retain your credit card or payment details.
When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect primarily to fulfill any orders placed through the Site — including processing payments, arranging shipping, and providing you with invoices and/or order confirmations.
Additionally, we use this information to:
Communicate with you via Email, SMS, WhatsApp, or phone calls;
Screen orders for potential risk or fraud; and
Provide you with information, updates, and promotional offers related to our products and services.
We use the Device Information that we collect to help us detect potential risk and fraud (especially your IP address) and to improve and optimize your browsing experience on our Site — for example, through analytics, performance improvements, and evaluating our marketing effectiveness.
BEHAVIOURAL ADVERTISING
As described above, we may use your Personal Information to deliver targeted advertisements or marketing communications that we believe will be relevant and valuable to you.
You can opt out of targeted advertising through your browser settings or by contacting us directly.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third parties that help us operate our business — such as shipping partners, payment processors, or analytics providers. These partners are only authorized to use your information as necessary to perform their designated services.
We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request us to delete this information.
YOUR RIGHTS
You have the right to access, correct, or request deletion of your personal data. To exercise this right, please contact us at Support@celestina.co.in
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will always be posted on this page.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email Support@celestina.co.in
or through the contact form on our website.